Privacy Policy
Privacy policy
This Privacy Policy describes how Londonpcr.co.uk collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
This privacy policy is for this website www.Londonpcr.co.uk and governs the privacy of its users who choose to use it.
Updated Jan 2021
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
When you use our service for appointments, we may collect personal information such as
- your name
- your date of birth
- your contact details (email address, phone number and address)
- the type of appointment you are requesting
- medical information
When registering for your appointment at London PCR we will collect registration information such as
- your name
- your date of birth
- your gender
- your contact details (email address, phone number and address)
- your passport details
We process this information under our direct contract with you the patient to provide healthcare services and also in accordance with Schedule 1 Part 1 of the Data Protection Act 2018 as it applies to the processing of Special Category Data.
We may also collect information from third parties such as family members, legal guardians, insurance companies or other people you have authorised to provide your personal information to us and we do this under Legitimate Interest if there is no implied contract in place with you as a patient.
Medical records are stored in compliance with standards set by the General Medical Council.
WHY DO WE COLLECT AND USE YOUR PERSONAL INFORMATION:
To provide you with services
For quality assurance purposes
To make disclosures as required by regulatory bodies such as GMC and CQC
Where you request or have consented to insurance companies who are paying for your service
Where you request it, to provide it to your GP, laboratory services or other healthcare practitioners to whom we refer you
To process your payment for products and services
On a de-identified basis for analysis research and marketing
In order to fulfil our obligations to provide healthcare services we will share your data as follows:
Within our team to ensure we deliver the best possible care, which includes Doctors, nurses and Administrative staff.
With any third-party specialist with whom we may believe it is appropriate to refer you to (we will only do this after consulting with you).
With third party diagnostic providers, for example blood laboratories.
We only disclose your information to a third party when we need to do so to provide a service that you have requested unless we are required to do so by law.
We do not accept any responsibility or liability for third party service providers.
Payments are processed by our team in the pharmacy and we do not store any credit or debit card information.
We encrypt data transmitted to and from the website. However secure transmission of information via the internet cannot be fully guaranteed due to potential events beyond our control and you acknowledge transmission is at your own risk.
Subject to the above provisions, you agree to the transfer, storing or processing of your personal data.
Access to information:
You have the right to access information held about you. Further information can be found here https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/. Excessive requests for personal information are subject to a processing fee.
THE WEBSITE
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
COOKIE POLICY
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
The cookies in use to deliver Google Analytics service are described in the table below.
|
Cookie |
Title |
Description |
|
__utma __utmb __utmc __utmv __utmz |
Google Analytics |
These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet. Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf. |
CONTACT & COMMUNICATION
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see https://gdpr-info.eu/
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
LONDON PCR,
33 Curzon street,
London Mayfair, W1J 7TR
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Disabling cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies
Apple Safari
http://docs.info.apple.com/article.html?artnum=32467
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail Mayfairhealthltd@gmail.com
Or alternatively write to:
Mayfair Health LTD,
33 Curzon street,
London Mayfair, W1J 7TR