Refund Policy

Refund policy

Bookings are non-refundable. 

What happens if my flight is cancelled?

The full payment is taken to secure your booking, and as we are still carrying out testing we do not accept responsibility for cancelled flights or travel arrangements.  

We are happy to put your test on hold until necessary. 


I booked over the phone, can I get a refund?

Please contact London PCR directly on their telephone for information regarding refund policy. 

Bookings are non-refundable. 


How do I request a refund?

Email us at for any queries.